So with that in mind, there are a few features I’d love to add to truly make this app a 5 star app. I love a lot about this app and it’s so helpful and I’m so grateful they’ve made this. Also now they subsidize their driver with a tip, I already pay a fee for this service so between the fee and the new drivers tip you rarely save money, any money you do save is usually less than the tip they want you to give your driver, Safeway should pay their drivers fairly and stop asking customers to do it for them, when they already pay an additional fee for the service. Unfortunately I’m stuck using this app as it gets worse and worse, hopefully they figure it out and get it back to how it was before. Buy some get some free is almost NEVER applied or picked up, if a melon is buy one get one free, you order one you will NOT get the free one and there’s no way to leave a note as a reminder for your shopper you get a free item, if you order two you will get two pay for both and not get two free. Replacements cannot be listed as multiple, for example if you want one big item and two of the same thing in the small package would be equal you can ONLY select a direct replacement like “instead of one large you get one small” where it should be “instead of one large you get two small” but there’s no way to specify that. No longer allows you to include specific notes per item. Often will display or input wrong number of items, sometimes deletes your entire cart. Used to be great and functional, now it’s full of bugs, extremely laggy and very difficult to use because it’s CONSTANTLY “loading”. Safeway is the only way to shop for everything you need. The reward points given for purchasing groceries you are buying anyway are the cherry on top. The 4U coupons are always items I actually regularly purchase and also includes coupons for their brands AND brand names. All of this AND the single best Rewards program I've ever been a part of. The meat counter has some of the best seafood in town and lots of bbq ready choices to pick from. The bakery always has lots of fresh choices to tempt you with and the flowers are some of the prettiest arrangements in town. The store brand choices are varied and I've never been disappointed when I try one and some have become staples. The store packaged dinners are the bomb and the crab stuffed salmon is our favorite. If it's a quiet week I can pick my veggies out from clean/fresh product and clean/prep them myself. If it's a busy week I can buy my fruits and/or veggies already cleaned and packaged, some with extras like whipped cream in some of the mixed fruit containers or flavored butter pats in the veggies. I can always count on a clean store with fresh product and friendly helpful staff. Love our local Safeway on Leslie in Richland WA.
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